Trade fair premiere to the CallCenterWorld 2010: itCampus launching advantage package with three free licenses of the campaign management system ELSBETH PowerContact the Leipzig software and systems house itCampus will for the this year’s CallCenterWorld first ELSBETH PowerContact Xpress software solution present. From 9 to 11 February 2010 trade visitors can consult the Berlin Estrel Convention Center the new benefit package, the three free licenses of the campaign management system ELSBETH PowerContact includes. ELSBETH PowerContact Xpress, in particular small and medium-sized companies to pave the way into a professionally managed customer dialogue. The free full version allows making multiple telemarketing campaigns on up to three agents jobs. itCampus three licenses of ELSBETH PowerContact 4.6 as plug & play version for “provides, which can be used free of charge and without restriction.

Only additional services such as installation support, training or support are available for a fee as the joint development of a campaign as well as an upgrade to the standard version of ELSBETH PowerContact. “Special added value: ELSBETH PowerContact Xpress can be located easily on the ELSBETH PredictiveDialer, about the new distribution model ELSBETH software as a service (SaS) also on demand”, i.e. According to individual needs, via the Internet or telephone network can be deployed. ELSBETH SaS solutions users pay only the actual use that minutenbasiert or via monthly flat rate will be charged. “At a glance: ELSBETH PowerContact Xpress: > free full version: three free Workstation licenses of the established campaign management system ELSBETH PowerContact > feature diversity: scope of ELSBETH PowerContact (version 4.6) can be used without restriction > SaS integration: ELSBETH PredictiveDialer and other itCampus solutions are available on demand” via ELSBETH software as a service available background: ELSBETH PowerContact: ELSBETH PowerContact is the user-friendly solution to the economic and effective implementation and management of telephone campaigns. A particular strength is the ability of the Web.

So, it is possible to work from multiple locations on the Internet in virtual teams. Together with the Web reporting feature a variety of demand to be “scenarios easy to implement. Extensive reporting facilitates the detailed analysis of individual campaigns. Although ELSBETH PowerContact specializes in outbound activities, and can be also inbound campaigns carried out optimally supports the inbound functionality of ELSBETH PredictiveDialers using agent call blending and blending. The architecture based on an application server ensures the reliability and scalability of the system. Preferred applications are market research/surveys, telesales, appointment scheduling and management. itCampus to CallCenterWorld 2010: 9th-11th February 2010, Estrel Convention Center Berlin, Hall 5, booth B1 itCampus: itCampus is an innovative software developer with international connections to science and research. 1999 in Halle and Leipzig founded, the company has today its own offices in Great Britain, Germany, Italy, the Switzerland. itCampus offers its customers Europe-wide communications solutions, consulting and individual solutions in the areas of software development and software ergonomics. The intelligent telecommunications solutions named ELSBETH are among the core business. They are employed in call and contact centers and communications-intensive enterprises. Since April 1, 2009, the software AG as a majority shareholder of itCampus is involved. Software AG is the world’s largest independent provider of business infrastructure software. Alexander Friebel

Informunity organize CON about e-Government and budget reform legislation on March 23.ECT, future network and the Kommunalwissenschaftliche Centre is a Informunity about e-Government and budget law reform. Also Alexander Szlezak of gene tics is and gives a lecture on the theme “together we are more content & collaboration in E-Government”. e-Government celebrated great successes over the last 10 years, and Austria was European champion. But it also shadows move: major projects, which use prove difficult. Disgruntled employees.

Low rates of use of interactive applications. New ways for e-Government away from the focus of the technology are sought. On the 23.03 speak within a dense agenda high-class referents in the Europe Hall of the Federation through action-oriented management, change management, service policy, and current best practices: Thomas Muck (social insurance institution of the commercial economy of SVA) Gerhard Steger (Federal Ministry of Finance) Elisabeth Dearing (Federal Chancellery) Clemens Mungenast (Federal Ministry of Finance) Alexander Szlezak (generic Logistics Software GmbH) Engelbert Prenner (Ministry of health) Alexander Ammer (Capgemini Consulting) gentics CEO Alexander Szlezak is in his presentation shed light on the subject of content management from an organizational and technical point of view and identify current trends. Because new approaches help manage editorial processes as such collaboration or the syndicate content, to cope with the challenges in the increasingly complex information management. Is also present in several ways as a supplier of the technological basis for two of the projects featured on this day – gentics -: Clemens Mungenast by the Federal Ministry of finance will speak about the new USP business service portal.

And Engelbert Prenner enters the also recently launched health portal by the Federal Ministry of health. More information on speakers, presentations and registration can be found here. This event is free of charge for the public administration. Contact: gene Logistics Software GmbH Gonzagagasse 11/25 1010 Vienna Tel: + 43 1 71 09 904-0 fax: + 43 1 71 09 904-4 E-Mail: Web: